These terms apply to use of the KhelForge website and quotation process. A written quotation and accepted order record govern the specific products, price, charges, timing and payment conditions.
01 / Business identity, scope and authorised buyers
KhelForge is the public brand operated by KhelForge Sportswear Private Limited, an own-manufacturing teamwear business in Rajkot, Gujarat, India. Its product range includes custom team jerseys, sports uniforms, cricket kits, football kits and other team sportswear.
The contracting seller is KhelForge Sportswear Private Limited. Its public business location is Rajkot, Gujarat, India, and customer support is available at info@khelforge.site and through WhatsApp. A buyer acting for a team, school, club or organisation should be authorised to place the requirement and approve its commercial and artwork details.
Website illustrations are concepts, not product photographs or exact specifications. A kit’s garment pieces must be agreed in writing; equipment, protective gear or any official sporting affiliation is not implied.
02 / Enquiry, quotation, acceptance and payment
Reading the website, preparing a draft or opening WhatsApp does not place an order. A received enquiry does not by itself confirm price, acceptance, capacity or a delivery date.
KhelForge Sportswear Private Limited uses a written quotation followed by the agreed acceptance conditions. The quotation should identify seller details, garment pieces, specifications, quantities, applicable minimum, price, taxes, fees, delivery arrangements, payment requirements and validity.
The customer should approve only after those terms are clear. The business should identify what constitutes acceptance and when production may begin. No fixed deposit, payment route or automatic production trigger is established by this website.
There is no online checkout. Confirm that payment instructions relate to the responsible seller and the correct quotation before paying; ask the business to clarify any inconsistency.
03 / Artwork, permissions and approval records
Provide only artwork, names, numbers, logos or sponsor marks you are authorised to use. The process is to confirm supported decoration, required files, placement, colour expectations and any design-service charges before final approval.
Keep an identifiable final artwork version and one authorised team approver. Check spelling, markings, garment pieces, size quantities and any other agreed details. Approval of one version should not silently authorise a materially different design.
Revision allowances, ownership of newly created design work and permitted later use should be expressly agreed. This policy does not promise unlimited revisions or transfer intellectual-property rights automatically.
An order does not by itself grant permission to publish customer names, team images or identifiable player information for marketing. Obtain appropriate permission separately where needed.
04 / Specifications, fit and requested changes
Use the agreed specification, garment-specific size chart and approved quantities as the order reference. General fabric education and another brand’s measurements are not KhelForge specifications. No unverified composition, printing method, tolerance, fit or performance guarantee is supplied by a concept illustration.
KhelForge discloses and agrees a material substitution or specification change rather than treating an unapproved alternative as equivalent. If an option cannot be supplied, explain the available choices before proceeding.
A customer’s later amendment is a request. Confirm feasibility, price and timing changes before accepting it, taking account of the stage already reached and applicable rights. See quotation, approval and changes.
05 / Fulfilment, cancellations, remedies and rights
The proposed Delivery & Order Policy sets out production/delivery distinctions, a stage-based cancellation approach and a process for defects, wrong items, shortages and damage. It must be approved and read with the written order conditions.
A requested event date is not automatically a guaranteed arrival date. Pan-India delivery describes the service scope; the particular destination, charges and estimates require confirmation.
These terms do not impose a blanket no-return rule, exclude mandatory consumer rights or remove remedies for a material failure to meet the agreement. A custom order should not be used as a reason to deny every possible remedy.
No broad liability waiver, invented guarantee or unsupported legal jurisdiction has been added merely to fill a terms page.
06 / Questions, disputes and version control
Raise questions through WhatsApp +91 975 557 1997. For an existing matter, provide the quotation/order reference and a concise description of the issue, without unnecessary identity or payment information.
The first step is a documented discussion with the responsible seller. If unresolved, the terms should preserve any right to seek an appropriate consumer, legal or other competent remedy. This policy does not designate an exclusive court or invent an arbitration arrangement.
Effective version: 30 September 2026. Retain the accepted quotation and applicable terms with the order. A later website revision should not silently alter already agreed obligations.
See the Privacy Policy proposal for the website’s current technical flow and business-data practices requiring confirmation.